RETURN POLICY

We accept online returns within 30 days of purchase. Returned items are eligible for a full refund, or exchange (in case of damage during transit). Items must be received undamaged, in unused condition, and in their original packaging.

To make a return, please fill up the form below with your order number. Your order number can be found in the order confirmation email. We’ll help you process your return and provide return instructions. Please note that customers are responsible for return shipping costs and purchasing a shipping label. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3–5 business days for processing. If your return is accepted, please allow 3–5 business days for a refund to appear on your original method of payment. For any queries, reach out at info@valkyrie-vr.com.